Urban Security and Living Together
Optimization of Visual Incident Detection
Security surveillance operators must observe, process and analyze multiple screens to ensure timely detection of incidents. However, variability in surveillance behavior can lead to untimely or failed detection of critical information. By monitoring operators’ eye movements, targeted countermeasures based on their behaviors can be deﬁned and implemented, using notiﬁcations and alerts to avoid attentional tunneling and inattentional blindness.
- Improving quality of life (safety and mobility).
- Promoting people safety and ﬂuid mobility through effective incident detection.
- Promoting the quality of work related to mobility management (CGMI, RTC control center) and public safety (COUS).
- Reducing the risk of human errors for which costs and consequences can be crucial.
- Detecting attentional tunnelling and inattentional blindness more effectively in remote security surveillance operators.
- Optimizing countermeasures designed to minimize attentional variations.